Skip to main content

In-App Notifications

Erin avatar
Written by Erin
Updated over 2 months ago

The bell icon will highlight notifications of activity throughout your account. You will receive in-app notifications when new comments are made, comment replies, if you are @mentioned within a comment, and when new media is uploaded.

New notifications will display as a red dot at the top left of your account with the number of unread notifications.

Bell icon.png

Certain notification types (such as general comments) will be grouped by the resource type. So for example, if there are multiple new comments created on an asset that you have access to, they will be grouped into a single notification for that resource.

Notifications are on an account by account basis. If you have multiple accounts, your in app notifications will be sent to that account's notification sheet. The notifications sheet does not span across multiple accounts).

Notifications sheet.png

Notifications that support comments will have a comment preview. Notifications that support certain file types will have a thumbnail preview or a scrubbable video thumbnail.

Note: You will not receive notifications for some actions that perform yourself (such as commenting). You will receive other notifications for actions that you perform yourself, such as successfully uploading files.

Enable/Disable Project Notifications

Project notifications can be toggled on to receive all in-app notifications for actions that take place inside that project (new comments, new uploads, etc.). Toggling this option off will turn off all of the same notifications entirely from that project (with the exception of @ mentions). To adjust what type of notifications you want to receive, visit the Notifications tab in your Account Settings.

Screen Shot 2024-06-25 at 5.03.35 PM.png

The notification toggle can be found when clicking the three-dot menu under any project in your Workspace. It can also be activated from the three-dot menu of the Workspace. When enabled here, it will turn on notifications for every project inside the Workspace.

When enabled, there will be a bell icon featured on the project card.

Screen Shot 2024-06-24 at 10.21.44 PM.png

FAQ

Q: What are the full list of notification types I can receive?

A: The full list is:

  • Comment Created

  • Reply Created

  • @mention

  • Successful Batch File Uploaded

  • Metadata Field Updated: Assignee

  • Metadata Field Updated: Status

  • New / Existing User Account Invite

  • New / Existing User Workspace Invite

  • New / Existing User Project Invite

  • New User Security Code

  • Email Change Confirmation

  • Forgot My Password

  • New / Existing User: Secure Share Link Sent

  • New / Existing User: Public Share Link Sent

Did this answer your question?