Copies of past payments and accounts credits are available on the Billing page under your Invoice History (Account Owner permissions required). Invoices can be downloaded in PDF format.
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For copies of older invoices, contact customer support.
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Scroll to Invoice History and click View to open the invoice:
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You can download and save this invoice as a PDF.

If you upgrade/downgrade mid-billing period, you'll be charged/credited the difference, and a new invoice will be generated to reflect the change. Any positive account balance will be applied to your next billing cycle.
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Along with your subscription charge, you may see a listing for User Seats on your invoice. This will show the number of users active at the time of your billing period.
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Additionally, it may also show Remaining Time and Unused Time for users on your invoice. Remaining time refers to users added to your account in the middle of your billing period and the partial charge it costs.

Unused Time refers to users removed from your account in the middle of your billing period and the credit you will receive for the unused time you paid for. If multiple users were added or removed during your billing cycle, there will be a multiplier to reflect the amount.

You can edit your invoice information at any time. Any changes will apply to future invoices. Previously issued invoices are finalized and are unable to be edited.

If you're in the EU, be sure to enter your VAT number here.
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