Comments Panel Overview
Jared avatar
Written by Jared
Updated over a week ago

The comments panel (in both the viewer page and as part of the details panel in your workspace) is how you can interact with a published comment left on your assets. This article will help break down everything you can do inside of this space.

Comment card

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Reply

If you see a comment you agree with, or maybe have a better solution to offer, use the Reply options in place of creating a new comment on the same timestamp. Doing so will create a conversation with the original poster about their comments instead of making separate ones.

Add a Reaction

A reaction might be the quickest way to agree or disagree with someone. Sending a 👍, 💯, ✅ , or any other selection within the emoji library is a great way to show your excitement or approval for the feedback that was shared.

Mark As Complete

The best way to let your team know of your progress is to tick off the Mark As Complete button on any feedback applied to your next version edit.

Other Comment Options

If you’re the comment author, you also can edit or delete your comment at any time.

You can also Copy Link to any comment to send a quick internal link to the exact timestamp location. Copy the link to a comment from within a project and share with your team. Or from a Share, copy a comment link to point to a particular bit of feedback

In addition to all the features, there are specific icons to look out for when looking at the comment cards. If there is a pin icon, that means it is an anchored comment. A lasso icon means that it is an annotated comment. Clicking on the card in both instances will highlight the pin and/or annotation position on the frame of your media.

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Filter

Filtering comments can allow you to focus on the tasks you need to work on or be able to find the exact comment types quickly when there may be 100+ to sift through. Filtering options are based on some of the different commenting tools like Annotations, Attachments, or if a comment hasn’t been read yet. Hashtags create a list of any hashtags used for quick filtering as well, and Person will let you highlight a single user to see only their comments in your view.

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Sort

Choose your ideal sorting view of your comments. Timecode is the default so you can see the comments in order of the video timeline, but choosing Newest might be best when wanting the latest feedback updates in your top view, or the comment order with Oldest. Commenter orders by the user and Completed are based on the “Marked As Complete” ticks.

Search

If you ever need to find a comment based on a key phrase, Search will filter your view to the exact words used in a comment instead of needing to scroll endlessly to find what you’re looking for.

Note: Replies will not populate in any filtering, sort, and search actions.

Copy/Paste Comments

You have the choice to copy comments from the page you’re on and paste them onto another piece of media. Only visible comments, including filtered or searched, will be copied.

You’re also not limited to copying between specific media types, as we allow comments to be copied and pasted into any media format (video to audio, image to PDF, etc.).

Export Comments

Export comments outside of Frame.io for use in other integrations or simply have them available on your desktop. as a CSV, XML, Plain Text, or FIOJSON file. Exporting comments will include everything, or if you want to use the comment search or filter your results, your export will only include the filtered comments. The sort order will also be respected in the export.

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Fields

The alternate view of this Comments tab is the Fields tab. This allows you to view and edit all of the metadata fields created on the Project page. Change between different saved field groups if needed and edit them here to update for other users to see.

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