Frame.io provides unparalleled support for all our users. We know that submitting a ticket is not an ideal process when you need a fast response. That's why we prefer to have a chat with you.
While working on your projects in Frame.io, you can reach us anytime; click the question mark icon in the lower-left corner above the Settings then click Send us a message.
Our worldwide support team is here to help. Ask us anything about Frame.io. We will help troubleshoot issues you're experiencing and listen to your feature requests.
For Frame.io support assistance, contact support@frame.io for English-language support, or through the Admin Console for Japanese-language support.
We want to hear from you!