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How to mount a Project in Frame.io Drive

Written by Jared

How to mount a project locally via Frame.io Drive

  1. In Frame.io Drive, locate the project you want to mount to your desktop.

  2. Click on Mount Project for that project. It should only take a few seconds to mount.

  3. After the process completes, the project will appear as a mounted drive locally!

Your mounted drive connection will be indicated in Frame.io Drive by a green dot next to the project, as well as two buttons; one to Open on Desktop to the connected location and the other to Disconnect your project.

From the Mounted Projects tab, you should see all currently connected projects, as well as suggested projects to mount listed below.

Note: If you do not see any mounting options, it is most likely your administrator has revoked your permission to mount projects. You can still access actively mounted projects, but you need download permissions to mount a Project. Reach out to your admin to change this permission if necessary.

How to mount a project via the web app

  1. Click on the Mount Project icon next to Assets.

  2. This will begin upgrading your project from standard storage to mounted storage. If you are logged into Frame.io Drive, a pop-up will appear in the web app for you to confirm the connection. Click Open to confirm.

  3. A prompt will then appear: "Opening [your project] on desktop..." to show the connection is underway. If the app is not installed, click the download link from this prompt.

  4. If Frame.io Drive is properly installed, once the prompt disappears, the project should now appear connected to the app.

Click the Mounted Project icon on any Project to open that mounted Project on your desktop, or click Open on Desktop in your Project, folder, or asset settings to open that location on your desktop.

Project Settings

In the web app, when creating or editing Project settings, Content Admins can adjust the Storage Type to be either Standard Storage or Mounted Storage. This will adjust the Project to the preferred storage type similar to the steps above. Click Save to complete.

FAQ

Q: Do mounted storage files take up local disk space?

A: Only the cache takes local space. Users can choose the cache location and size in Frame.io Drive settings. Frequently accessed data stays in cache for faster performance; older data may be evicted as cache fills.

Q: Can I use Mounted Storage offline?

A: No. An active internet connection is required for authentication, permission enforcement, and keeping the project state consistent for collaborators. Caching can reduce dependency on the network for frequently accessed data, but the experience is not designed for offline operation.

Q: How do I know what projects are counted towards mounted storage?

A: Mounted Storage has its own storage quota, separate from the Standard Storage quota. Each Frame.io plan includes a base entitlement amount of Mounted Storage capacity.

Q: What does it mean when a project is “enabled” for Mounted Storage?

A: Enabled means the project is available to mount and its project size contributes to the account’s Mounted Storage capacity usage.

Q: How is consumed capacity calculated?

A: Capacity is measured by the total size of projects enabled for desktop access in your account. This is an account-level total (unique projects, not per-user), so multiple users mounting the same project don't multiply usage. When a project is enabled for Mounted Storage, its storage consumption counts against your Mounted Storage quota rather than your Managed Storage quota.

Q: When is Mounted Storage capacity moved to Standard Storage?

A: The change happens immediately. When a Content Admin changes a project's storage type from Mounted Storage to Standard Storage, that project's size is removed from your Mounted Storage quota and counted against your Standard Storage quota instead.

To change a project's storage type, go to Account Settings → Projects, select the project, and use the Storage Type dropdown to switch between Mounted Storage and Standard Storage.

If anyone currently has the project mounted on their desktop, they will remain connected until the application is restarted or they manually eject the mounted Project.

Q: Where do I see Mounted Storage capacity and usage?

A: In the Frame.io Account Settings → Storage page, which shows entitlement (TB), current enabled capacity (TB) utilizated. On the projects page a list of enabled projects with sizes can be viewed.

Q: What happens if I exceeds my Mounted Storage capacity?

A: If your account's enabled projects exceed your Mounted Storage entitlement, you'll enter a grace period. During the grace period, account admins will see a banner in Frame.io indicating the overage. Enabling new projects for mounted storage access is blocked until the overage is resolved.

If your account returns within its entitlement during the grace period, the countdown resets. If the overage isn't resolved by the end of the grace period, the account will be locked.

To resolve an overage, an admin can either disable desktop access on projects that aren't actively needed or purchase additional Mounted Storage capacity. All media remains accessible through the Frame.io web app — only desktop mounting is affected.

Q: Can a Content Admin reclaim capacity by disabling projects?

A: Yes. Content Admins have visibility to view which projects are enabled and can disable projects from the Account Settings → Mounted Storage page.

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